Refund & Returns Policy
Cancellation of an order for a permanent download of a Digital Product.
You may not cancel an order by you for any permanent download of a Digital Product once it has been made available for download by you and each purchase of a permanent download shall be deemed a final, non-exchangeable, non-refundable sale.
You may cancel a pre-order for a Digital Product up to and including the day before the release date of the relevant Digital Product by emailing firstname.lastname@example.org stating your order number and item(s) to be cancelled.
Once you have notified us that you are cancelling your order, any sum debited to us from your credit or debit card or Paypal account will be re-credited to your account as soon as possible and in any event within 30 days of your cancellation. Incorrect/Faulty/Defective Digital Products.
We take great care in providing our Digital Products. In the unlikely event of faults with, or damage to, the Digital Products or if you have received an incorrect or incomplete Digital Product please contact us at email@example.com where we will replace any such faulty or damaged Digital Product if possible or if there are continuing issues with the Digital Product we may issue a refund. You must notify us within a reasonable period of time of download of the Digital Product. If you fail to notify us within a reasonable time, we will have no liability to you.